Pet Cremation Care Tracking & Chain of Custody

Secure pet cremation care tracking and documented chain of custody help families follow their companion’s care from intake through completion.

Follow Each Stage of Care

Legacy Grove uses documented handoffs to keep each pet connected to the correct case from intake through completion. The secure Family Portal provides care-status updates so families can see where their pet is in the aftercare process.

Documented Chain of Custody

Chain of custody begins when a case is received and continues through transfer, aftercare, preparation, and return when private cremation is selected. Each stage is tied to the case record rather than relying on informal handoffs.

Visibility for Families and Veterinary Partners

Clear status information helps reduce uncertainty for families and supports communication with participating veterinary clinics. Tracking is intended to complement personal care, not replace it.

Review cremation options or arrange care.